QUALITY AND ENVIRONMENTAL POLICY AT SIERRAGRÉS
Clients are our reason-to-be. Working to meet their needs and expectations, protecting the environment by controlling the effects of our activities and preventing contamination therefore hold a major place at SIERRAGRES.

We strive to make employees at SIERRAGRES aware that offering top quality keeps us in business. Emphasis on product quality is the key to client loyalty and an increasingly stronger market position.

SIERRAGRES strives to ensure the continuous improvement of its products in the endeavour to achieve benchmark recognition on the ceramic goods market, and our top management is therefore committed, with the help of all members of staff, whether individually or as a team, to achieving this core feature of our strategy.   

One essential tool for promoting continuous improvement at SIERRAGRES lies in establishing the necessary management procedures applicable to all activities and processes involved in the development of products at SIERRAGRES, setting and evaluating our Integrated System objectives as a source of feedback for identifying and implementing improvement opportunities in the quest to achieve client satisfaction and prevent contamination.

The Management guarantees compliance with all environmental legislation and regulations applicable to its production. SIERRAGRES is firmly committed to protecting the environment by making rational use of resources and promising to do everything it can to introduce new solutions targeting continuous improvement in each and every stage of the different processes.

Espiel, 10 August 2006

Fdo: Francisco Javier Luque
MANAGING DIRECTOR